Privacy Policy

SVT Logistics ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services.

By using our website, you agree to the collection and use of information in accordance with this policy. We process personal data in compliance with the General Data Protection Regulation (GDPR) and applicable Polish and European Union data protection laws.

We may collect the following types of personal data:

- Contact information: name, email address, phone number, and company name provided through our contact form.

- Technical data: IP address, browser type, operating system, and browsing behavior collected automatically when you visit our website.

- Communication data: the content of messages you send us through the contact form or email.

- Cookie data: preferences and session information stored via cookies on your device.

We use the collected data for the following purposes:

- To respond to your inquiries and provide transport quotations.

- To deliver and improve our logistics services.

- To communicate with you regarding your shipments or partnership opportunities.

- To analyze website usage and improve user experience.

- To comply with legal obligations and protect our legitimate interests.

Our website uses cookies to ensure proper functionality and improve your browsing experience. We use the following types of cookies:

- Essential cookies: required for the website to function, including language preference cookies.

- Analytics cookies: help us understand how visitors interact with our website (only with your consent).

You can manage your cookie preferences through your browser settings. Disabling essential cookies may affect website functionality.

We do not sell your personal data. We may share your data with:

- Service providers who assist us in operating our website and delivering services (e.g., hosting providers).

- Legal authorities when required by law or to protect our rights.

- Business partners only with your explicit consent.

All third parties with access to your data are required to maintain its confidentiality and security.

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are retained for up to 2 years. Technical and analytics data is retained for up to 12 months.

Under the GDPR, you have the following rights regarding your personal data:

- Right of access: request a copy of the data we hold about you.

- Right to rectification: request correction of inaccurate or incomplete data.

- Right to erasure: request deletion of your personal data.

- Right to restrict processing: request that we limit how we use your data.

- Right to data portability: receive your data in a structured, machine-readable format.

- Right to object: object to the processing of your data for certain purposes.

To exercise any of these rights, please contact us at info@svtlogistics.com.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at info@svtlogistics.com.